COPPA Policy

Last updated: 24 July 2023‍


Collaboration Laboratory, Inc. (“CoLab,” “we,” “our” or “us”) provides an on-line experience designed to develop children’s (“Children”, “Students”, “you”) problem solving, team work and communication skills.The privacy of children and of all of the students at CoLab is very important to us and we take this matter very seriously.

This COPPA Policy (“COPPA Policy”) sets out how we comply with the Children’s Online Privacy Protection Act and its rules (“COPPA”), which requires us to inform parents and legal guardians (as used in this policy, collectively, “parents”) about our practices for collecting, using, and disclosing personal information from or about children under the age of 13 (collectively, “children”).

This policy notifies parents of:

  • The types of information we may collect from or about children;
  • How we use the information we collect;
  • Our practices for disclosing that information;
  • How you can access and correct your child’s personal data and information

This policy only applies to children under the age of 13 and supplements our privacy policy here. Our privacy policy only applies to minors 13 and over and adults. Capitalized terms that are not defined in this COPPA policy shall have the meaning given to them in our general privacy policy or our Terms of Service.

Except as specifically provided in this COPPA Policy, we do not collect any personal information directly from children, only from their parents.

Data and other Information We Collect from or about Children

‍To apply for admission to CoLab, a parent must provide the child’s first and last name and the child's age. We do not collect more personal information about a child than is reasonably necessary to apply for admission to CoLab and for the child to participate in CoLab.

Sometimes we may record the classes that a child attends at CoLab. Please note that we will only use these recordings for quality control, to improve CoLab, for marketing purposes (provided you have provided us with consent to do so) and to ensure compliance with our Terms of Service, including responding to any alleged Prohibited Behavior.

Automatic Information Collection and Tracking

We use technology to automatically collect information from our users, including children, when they access and navigate through the Site and CoLab and use certain of its features. The information we collect through these technologies may include:

  • One or more persistent identifiers, such as the IP address, that can be used to recognize a user over time and across different websites and online services;
  • Browser information, including what browser a child is using;
  • Actions while visiting the Site or participating in CoLab, including log-in time and when a child clicks the log-in link that we sent.

We do not combine non-personal information we collect through these technologies with personal information about you or your child that we collect online.

For information about our automatic information collection practices, including how you can opt out of certain information collection, please read our Privacy Policy here.

How We Use Your Child’s Data or other Information

‍We use the personal information we collect about your child to:

  • Decide whether to admit your child to CoLab;
  • Enable your child to participate in CoLab;
  • Maintain a record of the levels that your child has completed;
  • Understand how students access and use CoLab; and
  • Improve our Site, CoLab and the other CoLab Services.

Our Practices for Disclosing Children’s Information

‍We do not share, sell, rent, or transfer children’s personal data or other information other than as described in this section. Sometimes, we may disclose children’s personal data and other information:

  • If we are required to do so by law or legal process, such as to comply with any court order or subpoena or to respond to any government or regulatory request;
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of CoLab, our customers or others, including to: protect the safety of a child; protect the safety and security of CoLab; or enable us to take precautions against liability.
  • To law enforcement agencies or for an investigation related to public safety.

We may disclose anonymized or aggregated data and other information about our users, including children.

We don’t plan on this happening, but if CoLab is involved in a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of CoLab’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding or event, we may transfer the personal data and other information we have collected or maintain to the buyer or other successor.

Social Features

Minors that are enrolled in CoLab can communicate with each other during class through the chat feature on Gather (“Social Features”). The nature of these features allows children to disclose personal information about themselves and is not something that we can control. Whilst we do monitor information after it has been posted we do not control the actions of other students with whom your child shares his or her information. We therefore encourage parents to educate their children about safe internet use and to monitor their children’s use of the Social Feature to ensure they do not disclose their personal information through them.

Accessing and Correcting Your Child’s Personal Data and Information

‍You may review your child’s personal information maintained by us, require us to correct or delete the personal information, and/or refuse to permit us from using the child’s information at any time.

To review, change, or delete your child’s personal data or information, please send us an email at To protect your privacy and security, we will ask you to take certain steps or provide additional information to verify your identity before we provide any information or make corrections. Once verified we will use commercially reasonable efforts to respond to your request within thirty (30) days.

Changes to This COPPA Policy

We will update this COPPA Policy as and when required. The date the COPPA policy was last updated is identified above.

If we make a material change in the collection, use, or disclosure practices with respect to a child’s previously-collected personal data or other information to which a parent has previously consented, we will contact this parent by email to obtain his or her consent.

So that we can contact you, please make sure we have an up-to-date active and deliverable email address for you. Please also periodically visit the Site and this COPPA policy to check for any changes.

Your use, and/or continued use after our efforts to contact you, of the Site, CoLab or any of the other CoLab Services, means that you agree to be bound by such changes.


The policies indicated in this COPPA policy will remain effective, even if the Terms and the other agreements between us are terminated and you are no longer using the Site, CoLab any of the other CoLab Services.

Contact Information

To ask questions or comment about this COPPA policy and our privacy practices or need to reach us for any other reason, please email us at